HRDRV Privacy Policy

Effective Date: April 23, 2019

HRDRV (“HRDRV,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how HRDRV collects, uses, discloses, and secures information about you through https://www.hrdrv.com along with our related websites, networks, desktop applications, mobile applications, our electronic communications, including email and text messages, and other services provided by us (collectively, the “Service”). By using the Service, you consent to the processing of your information as set forth in this Privacy Policy.

In providing the Service, we collect and obtain information about individual consumers (“End Users”) to, among other things, provide End Users access to our platform though which End Users can connect with Contractors to obtain the support services from Contractors through email or telephone correspondence. In providing the Service, we also act as a service provider to Contractors who use the Service to cut down on the administrative costs of creating their own website, marketing, developing their own client-base, and payment processing system, so they can concentrate on providing their services to End Users.

This Privacy Policy is incorporated into and is subject to the HRDRV’s Terms of Service. Capitalized terms used but not defined in this Privacy Policy have the meaning given to them in the HRDRV Terms of Service.

Information We Collect.

HRDRV collects information from and about users of the Service in a variety of ways. This information includes:

Information You Provide. We collect information you provide when you use the Service or otherwise communicate with us. If you register an account with us, we will collect the information you provide, such as your name, email address, phone number and credit card/debit card information (handled via our third party payment processor in accordance with HRDRV’s Terms of Service). We will also collect any information you submit through your use of the Service. For example, if you are an End User, the information you provide can include your messaging history and any information included in your messages via the Service. We may also collect information through your communications with our customer-support team.

Contractor Submitted Information about End Users. Contractors may provide us information about End Users they provide services to via the Service.

Device and Usage Information. Like most online services, we automatically receive standard technical, information when you interact with our Service including browser and device information such as unique device identifiers, mobile phone carrier, internet protocol (IP) addresses (which may identify your general geographic location), browser types, and the date and time of your interactions. We also receive information about your interactions with our Service, such as which website pages you visited and how much time was spent on the page.

Automatically Collected Information. We may collect this information using cookies or similar technologies. Cookies are pieces of information that are stored by your browser on the hard drive or memory of your device. Cookies enable us to personalize your experience on the Service, maintain a persistent session, passively collect demographic information, and monitor advertisements and other activities. Our Service may use different kinds of cookies and other types of local storage (such as browser-based or plugin-based local storage).

How We Use Your Information.

We use information in a variety of ways to provide our Service and to operate our business, including the following:

Service Related Usage. We use the information we collect about and from you for a number of purposes, including: providing and supporting the Service, analyzing how you use the Service, and better tailoring features.

Communications. We use your information to communicate with you for Service-related purposes. For example, we may send email to the email address you provide to us or text messages, to verify your account and for informational and operational purposes, such as account management, customer service, system maintenance, and other Service-related purposes.

Improve our Service. 


We use the information that we collect

  • to understand and analyze usage trends and preferences;

  • to monitor and analyze the effectiveness of our Service; and

  • to improve our Service and develop new products, services, features, and functionality.

Marketing. As permitted by applicable law, we may use information we about you for marketing purposes, such as providing you with promotional materials that may be useful, relevant, valuable or otherwise of interest to you. Where required under applicable law, we’ll obtain your prior opt-in consent to send you electronic marketing communications.

How We Share Your Information.

We may share, transfer, or disclose your information, if you consent to us doing so, as well as in the following circumstances:

Contractors. We share information collected from you through the Service with your Contractor to enable them to provide support services to you.

Service Providers. 
We may disclose your information as we believe to be necessary or appropriate to: 

  • comply with applicable law and legal processes;

  • respond to requests from public and government authorities, including public and government authorities outside your country of residence;

  • enforce our Terms of Service;

  • protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others; and

  • allow us to pursue available remedies or limit the damages that we may sustain.

Corporate Transactions. We reserve the right to transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets.

Aggregate, De-Identified Information. We may use your data to create aggregate or statistical information that does not directly identify a specific person, and we may share that information. For example, we may share anonymous and aggregated reports and information on user demographics and traffic patterns with third parties.

Information Security.

We take steps in an effort to treat your information securely and in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us. We do not accept liability for unintentional disclosure.

Children’s Privacy.

We do not knowingly collect, maintain, or use personal information from children under 13 years of age, and no part of the Service is directed to children under the age of 13. If you learn that your child has provided us with personal information without your consent, you may alert us at the contact information listed below. If we learn that we have collected any personal information from children under 13, we will promptly take steps to delete such information and terminate the child’s account. 

International Users.

The Service is intended for users located within the United States. We make no representation that the Service is appropriate or available for use outside of the United States. Access to the Service from countries or territories or by individuals where such access is illegal is prohibited. If you are visiting our website from the European Union or other regions with laws governing data collection and use, then please note that you are agreeing to the transfer of your information to the United States and processing globally. By providing your information to the website, you consent to any transfer and processing in accordance with this Privacy Policy. 

California Privacy Rights.

Under California Civil Code Section 1798.83, California customers are entitled to request information relating to whether a business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. As explained elsewhere in this Privacy Policy, HRDRV will not sell or transfer your Personal Information with third party companies for their direct marketing purposes without your consent. California customers who wish to request further information about our compliance with this statute or who have questions more generally about our Privacy Policy and our privacy commitments to our customers, website visitors, and Contractors should not hesitate to contact us at the address below.

Your Choices.

If you do not want the Service to collect information through the use of cookies, your browser may allow you to be notified when you receive certain types of cookies and restrict or disable certain cookies. Each browser is different, so you should check your browser’s “Help” menu to learn how to change your cookie preferences. Please be aware that if you disable or reject cookies, some features may not work properly.

You can opt-out of receiving further promotional emails from us by following the unsubscribe instructions provided in the promotional email you receive or by contacting us directly at the email address listed below.

You can opt-out of receiving further text messages from us by replying “STOP” to any text messages you receive from us.

Contact Us.

If you have any questions or comments about this Privacy Policy, our privacy practices or if you would like to exercise your rights and choices, please contact us at info@hrdrv.com or by writing to us at:

HRDRV

11271 Ventura Blvd #165

Studio City, CA 91604 
 

Privacy Policy Updates.

Please revisit this page periodically to stay aware of any changes to this Privacy Policy, which we may update from time to time. If we modify this Privacy Policy, we will make it available through the Service, and indicate the date of the latest revision. In the event that the modifications materially alter your rights or obligations hereunder, we will notify you of the change before it goes into effect. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access the Service for the first time after such material changes are made. Your continued use of the Service after the revised Privacy Policy has become effective indicates that you have read, understood and agreed to the current version of this Privacy Policy.

 

Effective Date: April 23, 2019